Security & Privacy
Security and privacy built for tutoring centers
We protect student and educator data with clear controls, strong safeguards, and transparent practices.
Purpose
This page explains how Intelgrader collects, uses, shares, and safeguards information when you use our products and services. We want you to understand what data we handle, why we handle it, and the protections in place.
How we use information
- Deliver core product features (grading, feedback, reports, and insights).
- Support account setup, authentication, and secure access.
- Monitor system performance and prevent misuse or fraud.
- Improve product accuracy, usability, and reliability.
What we collect and why
Information provided by institutions
- Account details (name, institutional email, role, and class or cohort identifiers).
- Enrollment and subject context needed to deliver grading and reporting.
- Optional, anonymized analytics provided for evaluation or benchmarking.
Information from direct use
- Usage signals (feature access, clicks, and error logs) to improve reliability.
- Device and network details (IP address, browser, OS) to keep accounts secure.
- Uploaded work and outputs (submissions, feedback, and reports).
Information security
We use layered security controls to protect data in transit and at rest.
- Encryption in transit (TLS/SSL) for all communications.
- Role-based access controls and least-privilege access.
- Audit logging and regular monitoring for suspicious activity.
- Secure backups and disaster recovery practices.
Sharing and service providers
We share data only as needed to deliver the service. This may include trusted infrastructure and analytics providers.
- Hosting and storage providers for secure data handling.
- Support and monitoring tools used to maintain reliability.
- Institutional access consistent with your institution’s policies.
Retention
We retain data only as long as necessary to provide the service or meet legal requirements. When no longer needed, data is securely deleted.
Data deletion requests
Email: [email protected]
Your rights
- Access: Request a copy of the personal data we hold.
- Correction: Ask us to update inaccurate information.
- Deletion: Request deletion where permitted by law.
Incident response
In the event of a security incident affecting personal data, we will notify impacted customers in a timely manner, in line with applicable laws and contractual obligations.
Support and contact
If you have questions about security or privacy, contact our team.
Email: [email protected]
Phone: +91-9475539473
Changes to this page
We may update this page to reflect product or legal changes. We will post the latest version here.